Help & FAQ

Questions? We’ve got answers

Everything you might want to know about our recipes, safety, downloads and orders. Still stuck? We’re a quick email away.

Recipes & safety

Are these recipes safe for my dog?

Every recipe is reviewed against trusted veterinary sources and carries a safety note with cited guidance. We flag any “sometimes” ingredient and never include anything known to harm dogs. Always confirm with your vet about your dog’s individual needs.

Are the recipes vet-approved?

Our recipes are vet-informed: each ingredient is checked against reputable veterinary and pet-nutrition sources, and safety notes cite organizations like the ASPCA and AKC. They’re not a substitute for personalized advice from your own veterinarian.

My dog has allergies — can I adapt the recipes?

Often, yes. Many recipes suggest swaps (for example oat flour for wheat, or skipping cheese for dairy-sensitive dogs). Introduce any new ingredient gradually and check with your vet if your dog has known allergies.

How many treats can my dog have?

A good rule: treats should be no more than 10% of your dog’s daily calories. Our Feeding & Safety Guide includes a portion chart by dog size.

Do I need special ingredients or equipment?

No — recipes use simple, real ingredients you likely already have, basic kitchen tools, and clear step-by-step instructions.

Downloads & orders

How do the downloads work?

Everything in the shop is an instant PDF download. After checkout you’ll get an immediate download link plus an email, and the files are yours to keep and print forever.

What format are the products?

High-quality, print-ready PDFs that work on any device and any home or shop printer — no special software needed.

How do I pay?

Securely via PayPal at checkout. You can pay with your PayPal balance or a card through PayPal.

What’s your refund policy?

Because digital downloads are delivered instantly, sales are final — but if anything is ever wrong with your file, email us and we’ll make it right.

Is there a bundle?

Yes! The Complete Collection includes the cookbook, party kit and feeding guide together for $24.99 — over $11 off buying them separately.

Storing & serving

How should I store homemade treats?

Each recipe includes storage tips. Most baked treats keep about a week in an airtight container, or freeze up to three months. Frozen treats keep a couple of months in the freezer.

Can I make the recipes grain-free?

Many can be adapted, and we have dedicated grain-free recipes (like our Sweet-Potato & Coconut Bites) that skip grains entirely.

Are the treats suitable for puppies and senior dogs?

Most are, in appropriate portions. Our soft training treats are especially good for puppies and seniors with sensitive teeth. As always, check with your vet for very young, very old, or unwell dogs.

Still curious?

We’re happy to help

Can’t find your answer? Drop us a line and we’ll get back to you within two business days.