Refund Policy

Last updated: July 14, 2026

All sales are final

Everything Canine Gourmet Bakery sells is an instant-download PDF. The moment your order goes through, the file is delivered and it’s yours to keep — there is no way for us to un-send it. For that reason all sales are final, and we do not offer refunds, returns, or exchanges once a download has been purchased.

Please read the product description carefully before you buy, so you know exactly what you’re getting. If anything is unclear, ask us first — we would much rather answer a question than take your money for something you didn’t want.

Try before you buy

Because we can’t offer refunds, we’d rather you see our work first. Our Free Starter Recipe Pack is exactly what it sounds like: real recipes, the same format and the same standards as everything we sell, at no cost and with no catch. If you like it, you’ll like the rest.

If something is actually wrong, tell us

This policy covers changing your mind. It does not cover us making a mistake. If your download link doesn’t work, your file won’t open or arrives damaged, you were charged more than once, or you received something other than what the product page described — that’s on us, and we will make it right. That includes a refund where we can’t fix the problem.

Email hello@caninegourmetbakery.com within 30 days of your order, from or quoting the email address you used at checkout, and tell us what went wrong. A real person reads it.

Payments

Checkout is handled securely by PayPal. You can pay with a PayPal account or any major card — we never see or store your card details. Charges appear on your statement as Canine Gourmet Bakery.

Questions

Anything at all: hello@caninegourmetbakery.com. Our FAQ covers the most common ones.